How to turn social media haters into fans

If your business has a presence on social media, one of your goals is to maintain a good online reputation with your customers and prospects. But what do you do when someone says something negative about your business on Facebook, Twitter or Yelp? Too often, businesses don’t respond to negative comments on their social media […]

Social Media: Why Should I Do It? How Do I Do It?

Social media. By now, you’ve likely heard that it’s an important part of a company’s marketing strategy. But incorporating an effective plan can be more challenging than it sounds. Often, a business’ Facebook Page will have just a few posts, or maybe the most recent one is more than a year old. Unfortunately, not being […]